Website design for a charity in Africa

The Kambia Appeal website project

Many charity websites fall into the same trap:
They’re built with good intentions, but over time, they become outdated, difficult to navigate, and hard to trust.

That was the case with The Kambia Appeal.

The goal wasn’t just to “refresh the design”—
it was to create a website that truly reflects the organisation’s impact and makes it easy for people to engage, support, and take action.

The problem

The existing website had several challenges:

  • Visually outdated design that reduced credibility

  • Confusing navigation and page structure

  • Lack of clear user journeys

  • Difficult to find key information

  • Not optimised for mobile users

  • Inconsistent messaging and hierarchy

The result?

Visitors struggled to understand:

  • What The Kambia Appeal does

  • Who it helps

  • How they could get involved

The goals

The redesign focused on three core objectives:

1. Build trust

Create a modern, professional design that reflects the organisation’s credibility.

2. Improve usability

Make it easy for users to:

  • Navigate

  • Find information

  • Take action

3. Increase engagement

Encourage:

  • Donations

  • Partnerships

  • Community involvement

The approach

We focused on simplifying and strengthening the foundation of the site.

Structural improvements

  • Clear navigation with fewer, more intentional pages

  • Logical content hierarchy

  • Defined user journeys (donate, learn, get involved)

Website experience

The new site was designed to guide users naturally:

1. Clear first impression

Visitors instantly understand:

  • Who The Kambia Appeal are

  • What they do

  • Why it matters

2. Guided user journeys

Each page leads users toward:

  • Donating

  • Learning more

  • Getting involved

3. Scannable Content

Content is broken into:

  • Clear sections

  • Simple language

  • Strong headings

The Results

The redesigned website now:

  • Builds instant credibility and trust

  • Clearly communicates the organisation’s mission

  • Improves user experience across all devices

  • Makes it easier for users to take action

  • Positions The Kambia Appeal for future growth and engagement

Explore the Kambia Appeal website design

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